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Claims Service – Testimonials

The following represent some of the feedback from clients about the service of our claims specialist Paul Mayer and his team.

To see general testimonials about IBIB click here.

Pleased and impressed

Just dropping a note to say how pleased and impressed we were with the Isca Barum Claims Service staff handling of our recent claim, despite it taking me ages to actually get a quote from the tradesmen!

Your staff were very helpful, and sent me gentle reminders from time to time, resulting in a successful conclusion and rapid payout. The ceiling will soon be back to normal.

Margaret L

The advice given is always sensible, professional and clear

Sarah, and the team at Isca Barum, have a thorough understanding of the specific needs of my business.  My insurances with them always result in a package tailored to my needs, not a generic package for electrical contractors.

Their service covers all that I require, often including areas which I have not considered, and the advice given is always sensible, professional, and clear.  Additionally, the claims process has been entirely and expertly handled by the Isca Barum Claims team.

Cath Fagan

Helped me resolve my claim quickly, kindly and professionally

As a novelist, my laptop is my livelihood, so when it was accidentally damaged I was very worried about how quickly I was going to be able to get back to work.  Thankfully, Paul Mayer at Isca Barum immediately helped me set up my claim and, when I was having trouble getting some necessary documentation which could’ve lengthened the processing time, Paul helped me resolve matters quickly, kindly and professionally.


Stacia Kane

Extremely supportive in dealing with any insurance claims

Sarah Page and the Team at Isca Barum have been our Brokers for over 30 years. We appreciate all their experience and assistance regarding our insurance requirements. They are quick to respond to our requests and extremely supportive in dealing with any insurance claims. We are pleased to see they have now opened an office here in Barnstaple and would highly recommend Isca Barum to all North Devon based businesses

Brian and Denise Smith

Always have time to deal with us

Since we have known Sarah and the Isca Barum team, they always have time to deal with us and the challenges that we have put their way with regard to our company insurances. They have outshone other companies through their attention to detail and always looking to the future. There never seems to be a problem and Isca Barum always deals with everything in a prompt and professional manner.

Jan and Andy Flynn

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